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FAQ’s
ABOUT MY IMAGES
I do not have
a digital file of the image I want to use. Can you use
an actual photograph?
Yes, you can send any photograph or painting to us up
to A4 size. We then scan your image to the correct resolution
to reproduce on your chosen canvas size.
We will advise you
if we feel your image is not of a quality that will
reproduce correctly.
When will
I receive my ordered item?
Your order will be ready for delivery within 14 days
of the order placed.
Can I have a colour photo
made black & white or sepia?
Yes, this is one of our most popular questions.
How accurate will the reproduction
of my image be?
The final print quality will vary depending on the quality
of the original image supplied and the size you require
the image taking to. The technology we use to digitally
print our products is the best available within the
UK resulting in no unsatisfied customers to date.
If I want
to send you a digital file of an image, what format
and quality should I use?
Please make the file resolution 150dpi or above and
at 100% of the size required and email the file to us
at debra@digitalfabrics.co.uk
OR ann-marie@digitalfabrics.co.uk
Can I send
an artwork file I created on PC?
We can prepare artwork for print from any PC file providing
it has been saved in JPEG or EPS format?
What type
of fabric do you use?
The fabric we use is specially coated to provide maximum
colour vibrancy. This fabric is suitable for most indoor
environments fire rated at M1, B1, and Class 1.
How are the
prints produced?
The canvas we use is 100% polyester providing maximum
colour vibrancy. The printing process we use is dye
sublimation which means your image is actually dyed
into the fabric
How do I care
for my canvas?
Canvas prints are for indoor use only. They should not
be exposed to moisture. Avoid touching the surface of
the prints with your hands as this may transfer oils
which could mark the fabric, affecting the appearance
of your prints.
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